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Covid Protocol for Appointments

APPOINTMENTS COVID-19
Pre-Appointment
When you call to make an appointment you will be asked some screening questions. (Please do not book/attend appointments if you have had any symptoms within the last 14 days).  
Face Mask/Covering
Patients should come wearing a face covering or be prepared to wear one (unless you have an age, health or disability reason for not wearing a face covering).  
Temperature Check & Hand Sanitizer
When you arrive for your appointment your temperature will be checked with a non-touch thermometer. You will also be asked to use the hand sanitizer provided.  
On Arrival at the Practice Upon arrival for your appointment you will be asked some screening questions. Please do not arrive early to the practice. However, if you are you may be asked to wait in your car or outside in the carpark at the front of the practice until the dentist is ready to see you. All patients should contact reception upon arrival and wait to be invited into the practice. The toilets will be out of use in line with infection control policy.
Personal Protection
You will notice our dental team will be taking the necessary precautions and will be wearing different protective equipment to what you are used to seeing, which includes mask, face shields and gloves.
Social Distancing Please respect the social distancing of 2 metres (6ft) when in the reception area. Practice staff will chaperone you to the surgery, please do not touch anything as you enter the surgery. Patients should attend appointments alone unless you require a guardian/translator/chaperone.
Reception
The reception desk is protected with Perspex screen, you will be accompanied to the reception desk to make your payment/next appointment here after your treatment. Please keep your face covering on whilst in the reception area.
Contactless Payment
We accept credit/debit card contactless payment. If cash is being handled payment could be made in a sealed bag.
 
Other Information Please call the practice to report any signs or symptoms of covid-19 within the next 14 days after your dental appointment. If you show symptoms of covid-19 before you attend your booked appointment, please contact the practice by phone to inform a member of the team. All information will be kept in confidence.